Chatbots are computer programs that interact with people in the form of conversations. They are used to offer customer service, answer questions, and provide product information. They are becoming increasingly popular due to their ability to automate tasks and make interacting with a company’s services easier for customers.
WhatsApp, the popular messaging app owned by Facebook, has recently become one of the biggest platforms for chatbot development. WhatsApp is already integrated with a number of third-party bots that allow users to communicate with businesses in their local language. These bots offer various features such as automatic customer support and product recommendations.
The WhatsApp Business API allows businesses to create their own custom chatbots. These bots can be used to answer customer queries, provide product information and even transact with customers. The API also provides analytics tools that help businesses measure the effectiveness of their chatbot activities.
WhatsApp’s chatbot platform is still relatively new but it has already seen some success in the market. It is estimated that over 2 billion messages were sent through WhatsApp chatbots in 2017 alone. This figure is expected to grow as more businesses adopt the technology.
Conclusion:
Yes, there are chatbots on WhatsApp. The platform has recently become one of the biggest platforms for chatbot development and it is estimated that over 2 billion messages were sent through WhatsApp chatbots in 2017 alone. The WhatsApp Business API also allows businesses to create their own custom chatbots which can be used for various purposes such as providing customer support and product information.