FedEx is a courier company based in the United States of America. It is one of the largest package delivery services in the world and handles more than three million shipments daily. FedEx has been around since 1971 and has grown to become a leader in the industry.
The company has been continuously innovating over the years in order to offer better services and customer experience. FedEx has adopted many new technologies and digital solutions such as online tracking, real-time tracking, delivery notifications, etc. Over the years, it has also integrated various communication channels like emails and SMS to keep customers updated about their shipments.
Now, does FedEx use WhatsApp for communication? The answer is yes!
FedEx recently announced its integration with WhatsApp Business API which allows customers to track their international shipments directly from within WhatsApp. This integration allows customers to stay up-to-date on their shipment status without needing to leave the app.
FedEx customers can now easily track their international shipments by simply typing “Track” followed by their tracking number into WhatsApp chat. They will then receive a message from FedEx with all relevant information regarding their shipment such as current status, estimated delivery date/time, transit time remaining etc.
Conclusion:
Yes, FedEx does use WhatsApp for communication. They have recently announced its integration with WhatsApp Business API which allows customers to track their international shipments directly from within WhatsApp. This integration helps customers stay up-to-date on their shipment status without needing to leave the app.