Spotify is no doubt one of the most popular music streaming services in the world. They offer a free and premium subscription with millions of songs, podcasts and videos from all over the world. But what about their customer service? Does Spotify have customer service?
Yes, Spotify does have customer service. It is quite easy to access their customer service team. All you need to do is go to the Help Center on their website and click on “contact us”. From there, you will be able to fill out a form with your query or issue and submit it for review. You will then receive a response from a representative within 24 hours.
Spotify also has an online community of users who are willing to help out those who are having trouble with their service. This is an invaluable resource for those who need help but don’t want to wait for a response from customer service. You can search through the forums and see if anyone has had the same issue as you or post your own question if you can’t find what you’re looking for.
If you prefer speaking to someone directly, you can call Spotify’s support team at +1 888-847-7669 (for US customers) or +44 20 3290 1317 (for UK customers). The lines are open Monday – Friday 9am – 5pm GMT/BST (excluding bank holidays).
In addition to this, Spotify does offer some limited support via Twitter (@SpotifyCares) from Monday – Friday 9am – 4pm BST/GMT (excluding bank holidays). They will try to respond as soon as possible but it’s not guaranteed that they will be able to answer every question.
Overall, Spotify does have some form of customer service available. Whether it be through the online help center, forums or phone/Twitter support, they have options available for those who need assistance with their service.
Conclusion: Yes, Spotify does have customer service available in various forms such as online help center, forums, phone and Twitter support. While they may not always be able to answer every question due to time constraints, they do provide assistance when needed.