United Bank for Africa (UBA) is one of the leading financial institutions in Africa, providing banking solutions to customers from over 20 countries across the continent. As part of their commitment to customer service, UBA has made it easy for customers to reach them through many channels, including WhatsApp.
WhatsApp is a popular messaging platform that allows users to send and receive messages, pictures and videos with their contacts. UBA has utilized this platform to give customers even more flexibility when reaching out for assistance. Customers can get in touch with UBA’s customer service team on WhatsApp by simply sending a message with the keyword ‘UBA’ followed by their query or request.
On top of being able to contact UBA via WhatsApp, customers can also access a suite of banking services such as checking account balances, transferring funds between accounts, viewing bank statements and more. All these services are available through UBA’s secure mobile banking app which can be downloaded from the App Store or Google Play Store.
UBA also offers a 24/7 customer support line which customers can call anytime they need help with their banking needs. The support line is available from anywhere in the world and provides assistance in multiple languages.
In addition to all these options, customers can reach out directly to UBA’s social media accounts for help or advice on any banking related matters. Customers can also find out about upcoming promotions or offers through these channels as well as getting updates on new products and services offered by UBA.
Conclusion:
To contact UBA via WhatsApp, customers just need to send a message with the keyword ‘UBA’ followed by their query or request. Besides this channel of communication, customers can also access a suite of banking services through the mobile banking app, call the 24/7 customer support line or reach out directly to UBA’s social media accounts for help or advice on any banking related matters.