How Do I Contact Amazon About a Missing Order?

If you are an Amazon customer and have placed an order that hasn’t arrived yet, you may be wondering how to contact Amazon about a missing order. Knowing the right contact information can save you a lot of time and frustration.

If your item has not arrived within the estimated delivery date, Amazon will automatically investigate the matter. You will receive an email notification with further instructions on how to proceed. However, if you want to reach out to them directly, there are several ways to do so.


The quickest way to contact Amazon about a missing order is by phone. You can call their customer service line at 1-888-280-4331 with your order number and details of your missing item. The customer service representative should be able to help you with your issue.


You can also use their online chat option on their website. This is a great option if you don’t want to wait for someone on the phone.

All you have to do is log in and start chatting with one of their representatives. They can help answer any questions or concerns that you may have regarding your order.


Lastly, if neither of these options are available or convenient for you, then you can always email Amazon directly. You can find their customer service email address on their website or simply search for it online.


There are multiple ways to contact Amazon about a missing order depending on your preference and situation; these include calling their customer service line, using the online chat option on their website, or emailing them directly.