If your Amazon package has been stolen, you may be wondering how to contact Amazon about it. Fortunately, there are several ways to get in touch with Amazon regarding a stolen package.
Knowing the right steps to take will help ensure your issue is resolved quickly and satisfactorily.
Contact Seller
The first step in contacting Amazon about a stolen package is to contact the seller. In many cases, the seller will be able to provide additional information or assistance that may help resolve the issue. You can contact the seller through their profile page on Amazon or by calling their customer service number.
Contact Customer Service
If your attempts at contacting the seller are unsuccessful, you can contact Amazon’s customer service team. They can provide further assistance in determining what happened with your package and what action needs to be taken. You can reach customer service by phone or via their online chat system.
File a Claim
If your package was insured by Amazon, you may need to file a claim in order to receive reimbursement for the lost items. To do this, log into your account and go to “Account Settings” then “Claims” and follow the instructions provided there.
Conclusion:
By following these steps, you can easily contact Amazon about a stolen package and get help resolving the issue quickly and satisfactorily. First, attempt to contact the seller directly. If that doesn’t work out, contact customer service either by phone or online chat. Finally, if you had purchased insurance for your package, be sure to file a claim for reimbursement of any lost items.