If you have received an empty package from Amazon, it can be incredibly frustrating trying to figure out what to do. There are a few ways that you can contact Amazon about the empty package. Here are some tips for how to best contact Amazon about your empty package.
Contact Amazon via Phone:
If your order was placed recently, it is best to call Amazon directly. You can reach Amazon’s customer service line by dialing 1-888-280-4331. You will need to have your order number ready so that the representative can look up your order and help you with the issue. It is best to call during normal business hours as the wait time can be significantly shorter.
Contact Amazon via Live Chat:
Amazon also offers customers the option of chatting with a customer service representative online. This is a great option if you don’t want to wait on hold or if it’s after business hours and calling isn’t an option.
You can access the live chat feature on their website by selecting “Help & Customer Service” and then “Contact Us”.
Contact Amazon via Email:
You can also contact Amazon via email if you aren’t able to reach them in any other way. To do this, select “Help & Customer Service” and then “Email Us” from the website. A customer service representative will get back to you within 24 hours.
Conclusion:
When it comes to contacting Amazon about an empty package, there are several options available. You can contact them via phone, live chat, or email depending on what works best for you. Make sure that you have your order number ready before attempting any of these methods so that the customer service rep can quickly help you resolve your issue.