Creating a free chatbot on WhatsApp is an easy and effective way to engage customers and potential customers in an automated conversation. With the right tools, it can be a great way to provide customer service, boost sales, and more. Here’s how to get started:
1. Choose a Chatbot Platform:
The first step is to select a chatbot platform.
There are many options available, such as Chatfuel, ManyChat, and Botmock. Each platform has its own advantages and limitations, so it’s important to choose one that best fits your needs.
2. Design Your Bot’s Conversation Flow:
Once you have selected a platform, the next step is to design your bot’s conversation flow. This involves creating the messages your bot will send when users interact with it, as well as configuring the triggers that will initiate conversations with your bot.
3. Create Your Bot:
Now that you have designed your bot’s conversation flow, you can create your bot within the chosen platform.
This usually involves filling in information about your business and connecting it to your WhatsApp account using an authentication code.
4. Test & Launch Your Bot:
Once you have created your bot within the chosen platform, it’s time to test it out and make sure everything is working correctly before launching it for public use. You can do this by having friends or family members interact with the bot before making it live.
Conclusion:
Creating a free chatbot on WhatsApp can be an effective way to engage customers and potential customers in automated conversations. By following these four steps – choosing a chatbot platform, designing the conversation flow, creating the bot itself, and testing & launching – businesses of all sizes can easily create their own chatbots on WhatsApp.