A black screen on Spotify is one of the common issues experienced by many users. It can occur due to a variety of reasons, ranging from corrupted local caches to a hardware issue. Spotify provides several solutions that can help you fix this issue.
Solution 1: Update Your Graphics Card Drivers
If the black screen is caused by an outdated graphics card driver, it will be necessary to update it. To do so, open the Device Manager, locate your graphics card and right-click on it.
Select ‘Update driver’ and choose the ‘Search automatically for updated driver software’ option. Follow the instructions to complete the process.
Solution 2: Clear Cache and Data
Sometimes, corrupted cache or data stored in the Spotify app can cause the black screen issue. To clear the cache and data, go to Settings > Apps > Spotify > Storage > Clear Data/Clear Cache. Once done, restart your device for changes to take effect.
Solution 3: Reinstall Spotify
Reinstalling Spotify can also help you fix this problem. Go to Settings > Apps > Spotify > Uninstall and then reinstall it from Google Play Store or Apple App Store. Make sure that you are using the latest version of Spotify before reinstalling it.
Conclusion:
The black screen on Spotify can be fixed by updating your graphics card drivers, clearing cache/data and reinstalling the app. If these solutions don’t work out for you, then there could be an underlying hardware issue causing this problem which needs to be addressed immediately before further damage is done.
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