If you are an Amazon seller and find that your account is suspended or deactivated, you may be wondering how to reactivate it. Fortunately, Amazon has a relatively straightforward process for reactivating a suspended or deactivated account.
In order to get your account up and running again, you will need to contact Amazon customer service, provide them with the necessary documentation and information, and then wait for their response.
The first step in reactivating your Amazon seller account is to contact Amazon customer service. This can be done either through the Seller Central portal or by phone.
Through Seller Central, you will need to log in, click on “Help” in the top right-hand corner of the page, select “Contact Us” from the drop-down menu, enter “Account Reactivation” in the search bar, select “Account Suspension” from the list of topics that appear, and then click on “Contact Us Now”. If you choose to call Customer Service directly, you should have your Amazon seller ID number ready as this will help them locate your account.
Once you have contacted Amazon customer service regarding your suspended or deactivated account, they will ask you to provide certain documentation which may include a copy of your identification (such as a driver’s license), proof of address (such as a utility bill or bank statement), and any other supporting documents that they request. You should also be prepared to answer questions regarding why your account was suspended/deactivated so that they can determine whether or not it can be reactivated.
Once all the necessary documentation has been provided and questions have been answered satisfactorily by both parties (you as the seller and Amazon customer service), it is time for Amazon Customer Service to make their decision on whether or not they will reinstate your account. This decision can take up to 48 hours after all documentation has been received.
Conclusion:
Reactivating an Amazon seller account is a relatively straightforward process that requires contacting customer service via Seller Central or phone call with some identifying information and documents before receiving a decision about reinstatement within 48 hours after all required materials have been sent.