WhatsApp is one of the most popular messaging apps in India, with over 200 million users. With its growing popularity, businesses have started using WhatsApp for communication and customer service. To help businesses, WhatsApp has launched WhatsApp Business, a dedicated app for businesses to use for their communication needs.
What is WhatsApp Business?
WhatsApp Business is a separate app from the regular WhatsApp Messenger. It allows businesses to easily communicate with their customers and manage customer service inquiries.
It also provides features such as automated responses, and the ability to create customer segments based on different criteria. Additionally, businesses can use the app to advertise their products and services.
How Much Does WhatsApp Business Cost in India?
WhatsApp Business is free to download and use in India. However, there are some additional costs associated with using the app such as SMS charges, data charges etc. Additionally, businesses may need to purchase additional features such as automated responses or custom templates if they want to take full advantage of all the features that WhatsApp Business offers.
Conclusion:
In conclusion, WhatsApp Business is a great tool for businesses in India that want to stay connected with their customers and build better relationships with them. The app is free to download and use but there may be additional costs associated with certain features or services. Ultimately, it comes down to what your business needs are in order to decide if investing in WhatsApp Business would be worthwhile or not.
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