A chatbot is an artificial intelligence (AI) program that can simulate a conversation with a user in natural language through messaging applications, websites, mobile apps, or through the telephone.
WhatsApp Chatbot is a type of chatbot that is specifically designed to interact with WhatsApp users.
It is programmed to understand the user’s questions and provide answers and solutions based on the information provided. It automates customer service and makes it easier for customers to find the help they need without having to wait in a queue or talk to an agent.
The benefits of using a WhatsApp chatbot are numerous. For example, it allows businesses to respond quickly to customer inquiries and provide solutions in real-time; it reduces customer service costs by reducing the need for human agents; it also provides personalized services, as each customer can get their own tailored responses; and finally, it enables businesses to reach out to potential customers by providing promotional offers and discounts.
When it comes to cost, WhatsApp chatbots are generally free of charge. Most chatbot services offer free plans that allow businesses to create basic bots with limited features. However, there are also paid plans that offer advanced features such as integration with other services like Facebook Messenger or Twitter.
In conclusion, whether using a WhatsApp Chatbot is free depends on the type of service you choose. Basic plans are typically free while more advanced plans may come at an additional cost. However, given the many advantages that come with using a chatbot for customer service purposes, investing in one may be well worth the price.
Is WhatsApp Chatbot Free?
Yes, WhatsApp chatbots can be free depending on what type of plan you choose. Basic plans usually come at no cost while more advanced plans may require an additional payment.