What Is Difference Between Normal WhatsApp and Business WhatsApp?

In the past few years, WhatsApp has become one of the most popular communication tools for both personal and professional use. While many people are familiar with normal WhatsApp, there is now a new version for businesses called Business WhatsApp. So what is the difference between normal WhatsApp and Business WhatsApp?

Functionality: Normal WhatsApp allows individuals to communicate with each other, while Business WhatsApp is designed to help businesses communicate efficiently and effectively with their customers. On Business WhatsApp, companies can create automated messages and responses, as well as send out bulk messages to their contacts. Normal WhatsApp does not offer these features.

Features: Normal WhatsApp offers basic messaging features like text messages, voice calls, video calls, and file sharing. Business WhatsApp on the other hand has several other features such as customer support chatbot integration, order tracking updates, automated responses to FAQs and integration with customer service platforms.

Security: Normal WhatsApp does not provide end-to-end encryption for its conversations which means that messages can be intercepted by third parties if they have access to the user’s device. On the other hand, Business WhatsApp provides end-to-end encryption for all of its conversations so that customer data remains secure.

Pricing: Normal WhatsApp is free to use while Business Whatsapp requires a subscription fee which varies depending on the number of users in an organization.

In conclusion, normal Whatsapp is great for casual communication between individuals while Business Whatsapp is designed specifically for businesses who need more advanced features and increased security for their conversations.

Conclusion

In summary, normal Whatsapp is great for casual communication between individuals while Business Whatsapp provides advanced features like customer support chatbot integration, order tracking updates and automated response FAQs as well as increased security through end-to-end encryption that normal Whatsapp does not offer.