What Is Difference Between WhatsApp and Business WhatsApp?

WhatsApp and Business WhatsApp are two of the most popular messaging apps in the world. They both offer a wide range of features, but they are designed for different purposes.

WhatsApp is an instant messaging app that allows users to send and receive text messages, photos, videos, audio files, and even make voice and video calls.

It’s available for both Android and iOS devices and can be used on both mobile phones and desktop computers. It is also free to use for up to five devices at a time.

Business WhatsApp, on the other hand, is designed specifically for businesses. It has all of the same features as WhatsApp but with added functionality that helps businesses communicate more effectively with their customers.

Businesses can create custom chatbots, which allow them to quickly respond to customer queries without needing to manually reply each time. They can also integrate their customer databases directly into the app so they can better manage customer information. Additionally, businesses have access to analytics tools which provide insights about customer behavior and preferences.

The main difference between WhatsApp and Business WhatsApp is that Business WhatsApp has more features geared towards helping businesses communicate with their customers efficiently. These features include custom chatbots, integration with customer databases, analytics tools, and more.

In conclusion, while both WhatsApp and Business WhatsApp offer similar features for messaging, Business WhatsApp provides additional features that make it better suited for businesses who need more efficient communication tools with their customers.