Having an Amazon Prime subscription comes with great benefits like fast shipping, music streaming, and access to exclusive deals. But one of the most popular perks is free access to Prime Video. Prime Video is a streaming service that offers movies and TV shows. So why are some customers being charged for it when they already have an Amazon Prime subscription?
The answer lies in the fact that not all Prime Video content is free. While some titles are included in your Amazon Prime subscription, others require an additional payment. This can be confusing for customers who are used to getting everything for free with their Prime membership.
For example, if you want to watch a new movie or TV show that isn’t included in your subscription, you’ll need to pay extra for it. Some titles may also require a rental fee or purchase fee in order to view them. This is why you may see a charge on your credit card statement even though you have an Amazon Prime subscription.
In some cases, customers may also be charged for content they thought was included with their Amazon Prime membership. This could be due to a misunderstanding of the terms and conditions of the subscription or a billing error. If this happens, customers should contact customer service as soon as possible so they can get the issue resolved.
Conclusion:
Overall, it’s important to remember that not all content on Prime Video is included in an Amazon Prime subscription. While some titles are free with your membership, others require an additional payment or rental fee. If you’re seeing a charge on your statement that you don’t recognize, it’s best to contact customer service so they can help resolve the issue.
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