It can be frustrating when you are unable to see a username on WhatsApp. This is especially true if you are trying to connect with someone or make a group chat.
Fortunately, there are a few reasons why this may be happening and some solutions that may help you get the username visible again.
The first reason why you may not be able to see a username on WhatsApp is because the user has blocked the number associated with your account. If this is the case, then the user will be unable to receive any messages from you.
In addition, you won’t be able to view their profile picture or status updates either.
The second reason why you might not be able to see a username on WhatsApp is because the person has deleted their account. If this is the case, then they will no longer appear in your contact list and their profile information will not be visible either.
The third and final reason why you might not be able to see a username on WhatsApp is because of privacy settings set by the user themselves. If they have chosen to hide their profile information or turn off notifications for certain contacts, then they won’t appear in your contact list either.
Solutions
If you want to try and get the username visible again, then there are some solutions that might help. The first solution would be to try and unblock your number if it has been blocked by the other person. You can do this by going into Settings > Privacy > Blocked Contacts in WhatsApp and selecting Unblock next to their name.
The second solution would be to contact them directly using another method of communication such as email or phone call and ask them why they have deleted their account or changed their privacy settings.
Finally, if all else fails, then it may just be time for you to accept that the person has moved on from using WhatsApp or that they simply don’t want to communicate with you anymore.
Conclusion
There are several possible explanations as to why one cannot see a username on WhatsApp – including that the user has blocked your number, deleted their account or changed their privacy settings – but thankfully there are also solutions available which can help get these issues resolved.