When you’re expecting an important WhatsApp video call and your iPhone doesn’t ring, it can be incredibly frustrating. There are a few potential reasons why your iPhone may not be ringing when you get a WhatsApp video call, and they can usually be easily resolved.
Mute
The most common cause of an iPhone not ringing is that the Mute switch is in the On position. This switch is located on the left side of some iPhones, or on the top of other models, and when activated it prevents sounds from coming out of the phone. Make sure to check that this switch is in the Off position before assuming something else is wrong.
Do Not Disturb
Another setting that can prevent your iPhone from ringing when you get a WhatsApp video call is Do Not Disturb. If this setting has been enabled, it can be used to mute incoming calls and notifications from certain contacts or groups.
To check this setting, go to Settings > Do Not Disturb and make sure that it’s turned off.
Silent Mode
If Silent Mode has been enabled on your device, incoming calls won’t make a sound but will still appear on your screen. To ensure that you’ll hear calls coming through, open Control Center by swiping up from the bottom of your screen and make sure that Silent Mode isn’t activated.
Notifications Settings
Finally, you’ll want to check your notifications settings for WhatsApp Video Calls.. Go into Settings > Notifications > WhatsApp Video Calls and make sure notifications are enabled for both Sounds and Banners. You can also customize how these notifications appear so that you know which ones are for video calls.
Conclusion:
The most common cause of an iPhone not ringing when receiving a WhatsApp video call is due to user settings like Mute switch being On, Do Not Disturb being enabled or Silent mode being activated. All these settings need to be checked before assuming something else is wrong with the phone in order to ensure that incoming video calls will sound an alert.
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