WhatsApp Business notifications are a great way to stay connected with customers, but sometimes they may not be coming through when you expect them. This can be very frustrating, especially if you rely on the notifications to let customers know about new offers or updates. Fortunately, there are a few possible causes as to why WhatsApp Business notifications may not be coming through, and ways to fix them.
1. Your Notification Settings: The most common reason WhatsApp Business notifications may not be coming through is because your notification settings are incorrect.
You should double-check the settings for both ‘notification preferences’ and ‘background data’ in your app settings. Make sure these settings are enabled for WhatsApp Business and that all relevant notifications are switched on.
2. Poor Network Connection: Another potential cause of missing WhatsApp Business notifications is a poor network connection.
If you do not have a strong enough signal, then the notification will not come through as expected. To fix this issue, you should make sure that your phone is connected to a reliable Wi-Fi network or check whether there is any maintenance work being carried out in your area.
3. Battery Optimization Settings: Some phones have an optimization feature which can prevent apps from sending notifications when the device is idle or locked.
If this feature has been enabled on your device, then it could be preventing WhatsApp Business from sending out notifications correctly. To fix this issue, you need to make sure that battery optimization settings have been disabled for the app.
Conclusion:
WhatsApp Business notifications can be an invaluable tool when it comes to staying connected with customers, but they may not always come through as expected. If this is happening to you then there could be several potential causes such as incorrect notification settings, poor network connection or battery optimization settings being enabled on your device. Fortunately, all of these issues can be easily fixed so that you can continue to receive important updates via WhatsApp Business.