WhatsApp is the most popular messaging platform in the world. It’s used by millions of people every day to communicate with each other.
However, there are times when users may experience problems with their documents not opening when sent via WhatsApp. This can be frustrating, as it can prevent important information from being shared quickly and easily.
There are a few possible reasons why this might be happening. First of all, if you’re trying to open a document that’s too large for WhatsApp’s file size limit, then it won’t open. The maximum file size for documents on WhatsApp is 100 MB, so if your document is larger than that, you won’t be able to open it.
Another common issue is that some types of files can’t be opened on WhatsApp. Currently, only PDFs, Microsoft Office files (Word, Excel and PowerPoint), and text files (txt) can be opened in the app. If you try to open an unsupported type of file (e.g., an image or video), then it won’t work.
Finally, if your device doesn’t have the necessary app installed to view the file type you’re trying to open, then it won’t work either. For example, if you send a Word document but don’t have Microsoft Word installed on your device, then it won’t be able to open that file.
Conclusion
In conclusion, documents not opening on WhatsApp could be caused by exceeding the maximum file size limit or trying to open an unsupported type of file or missing the necessary app installed on your device to view the file type you’re trying to open. Therefore it’s important to check these things before sending any documents over WhatsApp.
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