How Do I Contact Amazon About Credit Card Charges?

If you have recently made a purchase from Amazon and have noticed an unexpected charge on your credit card, it is important to contact Amazon as soon as possible. There are several ways to get in touch with Amazon about a questionable credit card charge.

Contact Amazon Customer Service

The most direct way to contact Amazon about a potential credit card charge is to contact the customer service department.

You can reach customer service through either email or phone. When you call customer service, you will be asked to provide your order number and billing details so that the representative can look up your account. Once they have your information, they will be able to confirm if the charge was authorized by you or not.

Submit a Claim Through Your Credit Card Company

If it appears that the charge was not authorized by you, then you should submit a claim through your credit card company. Your credit card company should be able to help you dispute the charge and initiate an investigation into the unauthorized transaction. If it is determined that the transaction was fraudulent, then your credit card company will refund the money back onto your account.

Contact Amazon’s Security Team

If you believe that someone has accessed your account without authorization, then it is important to contact Amazon’s security team immediately. You can find their contact information on the website. The security team will help investigate any potential security breaches and take action if necessary.

Conclusion
There are many different ways to contact Amazon about any unexpected charges on your credit card. The best approach is to first reach out to customer service either by phone or email. If it appears that an unauthorized transaction has occurred, then contacting both your credit card company and Amazon’s security team can help resolve any issues quickly and efficiently.