Live chat has become one of the most popular forms of customer service. It is a great way to provide quick responses to inquiries or complaints, as well as offer assistance to customers. With the ever-increasing demand for live chat services, more and more companies are offering their own apps to facilitate communication with customers. But which app is free for live chat?
One of the most popular apps for live chat is Zendesk Chat. This app provides a powerful yet easy-to-use platform that allows businesses to connect with customers in real time. It offers a range of features including customizable greeting messages, automated notifications, and customizable templates for conversations. Furthermore, it allows businesses to track customer interactions and gain insights into customer behavior. Best of all, it is completely free for businesses of any size.
Another great option for businesses looking for free live chat apps is Freshchat. This app offers a host of features such as automated notifications, customizable workflows, and integration with third-party integrations such as Salesforce and Zendesk. Furthermore, it allows businesses to create custom bots that can answer customer queries automatically, reducing response times significantly.
Finally, Olark is another great option for businesses looking for a free live chat app. It offers an intuitive user interface that makes it easy to set up and manage conversations with customers quickly and efficiently. Additionally, Olark integrates with other popular CRM systems such as Salesforce and Zendesk, making it easy to keep track of customer interactions in one place. The best part about Olark is that it completely free for up to five users at any given time!
Conclusion:
When choosing an app for live chat services, Zendesk Chat, Freshchat and Olark are all great options that are completely free! Each offers its own unique set of features that make them suitable for different types of businesses and customer needs.