WhatsApp is one of the most popular messaging apps in the world, and it’s often used for video calls. Unfortunately, users have reported that videos on WhatsApp calls pause if they use another app while on a call in iOS 13.
This can be quite annoying and disrupt the flow of the conversation. Fortunately, there are some steps that can be taken to fix this issue.
Restart Your Device
The first thing you should try is restarting your device. It’s possible that this issue is caused by a glitch or bug in iOS 13, and restarting your device may help to resolve it.
To do this, press and hold the Sleep/Wake button on your device until the slider appears. Then slide it to turn off your device. Wait a few seconds before pressing and holding the Sleep/Wake button again until you see the Apple logo.
Update Your Apps
If restarting your device doesn’t work, then you should make sure all of your apps are up-to-date. Outdated apps can cause various issues, so updating them may help to resolve this problem.
To do this, open the App Store and tap on “Updates” at the bottom right corner. Then tap “Update All” at the top right corner to update all of your apps.
Disable Background App Refresh
Background App Refresh allows apps to continue running in the background while you use other apps or access other features on your device. This can take up a lot of system resources and cause issues such as videos pausing during WhatsApp calls in iOS 13. To disable Background App Refresh, go to Settings > General > Background App Refresh and toggle off any apps that are enabled.
Reset Network Settings
If none of these steps work, then you may need to reset your network settings. Doing so will reset all of your Wi-Fi networks and passwords as well as any other network settings on your device. To do this, go to Settings > General > Reset > Reset Network Settings.
These are some of the steps you can take if videos on WhatsApp calls pause when using another app in iOS 13. Restarting your device, updating all of your apps, disabling Background App Refresh, and resetting network settings should help resolve this issue.
Conclusion:
WhatsApp videos pausing during calls if another app is used in iOS 13 is a common issue for many users.
Fortunately, there are some steps that can be taken to fix this problem such as restarting your device, updating all of your apps, disabling Background App Refresh, and resetting network settings. Taking these precautionary measures should help get rid of any glitches or bugs causing this issue so you can continue with uninterrupted video calls over WhatsApp in iOS 13.
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