Spotify is a popular music streaming service. Millions of people around the world use it to listen to their favorite songs, albums, and artists.
Unfortunately, not everyone is able to get Spotify to work with their Alexa-enabled devices. If you’re having trouble getting Spotify to play on your Alexa device, there are a few possible reasons why.
The Wrong Version of the App: The first thing you should do is make sure you are using the correct version of the Spotify app. The Spotify app for Alexa requires that you have an Amazon account and is only available on select Alexa-enabled devices. If you don’t have the correct version of the app installed, then Spotify won’t play on your device.
Incorrect Settings: Another possible reason why Spotify won’t play on your Alexa device is because of incorrect settings. You’ll need to make sure that the “Allow third-party skills” setting is enabled in order for Spotify to work properly. You can find this setting in the Alexa app under Settings > Music & Media > Third-Party Skills > Allow Third-Party Skills.
Incorrect Credentials: If your credentials are incorrect or out of date, then this could also prevent Spotify from playing on your Alexa device. Make sure that you have entered your correct username and password into the Alexa app before attempting to connect with Spotify again.
Connection Issues: Finally, if none of these solutions solve your problem then it’s likely that there are connection issues between your device and Alexa’s servers. Try restarting both devices and then reconnecting them again in order to establish a strong connection between them.
If none of these solutions work, then it may be time to contact customer support for help troubleshooting any other potential problems with your device or account settings.
Conclusion
: There are many potential reasons why Spotify won’t play on your Alexa device, from incorrect versions of the app or credentials to connection issues between your device and Alexa’s servers. To ensure that everything is working properly, make sure that all settings are enabled correctly and that there are no connection issues between devices before contacting customer support for further assistance if needed