If you believe that you have been charged the wrong amount for a purchase from Amazon, or if you believe that a charge was incorrectly posted to your account, it is important to contact Amazon directly to dispute the charge. Amazon’s customer service team is available 24 hours a day, 7 days a week to assist customers with any billing issues they may have. Here are the steps to take if you need to contact Amazon about disputing a charge:
1. Visit Amazon’s website.
Select “Help” in the top right corner of the page.
2. On the Help page, select “Contact Us” at the bottom of the page.
3. On the Contact Us page, select “Ordering & Payment” from the list of topics.
4. On the Ordering & Payment page, select “Billing & Payments” from the list of topics.
5. From there, you will be able to choose from several options for contacting Amazon about your billing issue, including email and phone support.
Conclusion
Following these steps will enable customers to quickly and easily contact Amazon about disputing any charges they may have received on their account. By speaking directly with customer service representatives at Amazon, customers can ensure that their billing inquiries are properly addressed in a timely manner.
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